Warranty

STANDPOINT comes with a 30 day warranty.

The product is warranted by Standpoint Case Inc. to the original purchaser to be free from defects in material and workmanship under normal use for a period of 30 days from the date of purchase. During the warranty period, and upon proof of purchase, the product will be repaired using Standpoint reconditioned/ replacement parts or the product will be replaced with the same replacement model at Standpoint's discretion. To obtain warranty service, please take or send the product postage paid, with a copy of your sales receipt or other proof of purchase that shows the date of purchase, to the address listed below. There will be no parts or labor charges to you. Due to the possibility of damage or loss during shipping, it is recommended when sending the product for service that you package the product securely and send it insured, return receipt requested. 

The customer shall NOT have any claim under the warranty for repair or adjustment expense if:

1.) The problem is caused by improper, rough of careless treatment. 

2.) The problem is caused by a fire or other natural calamity. 

3.) The problem is caused by improper repair or adjustment made by anyone other than a Standpoint service centre. 

4.) The case or stand is damaged or worn.  

5.) Maintenance requested consists of repair or replacement of options, accessories, or consumables. 

6.) The proof of purchase is not presented when requesting service. 

7.) The warranty period has expired. 

 

NEITHER THIS WARRANTY NOR ANY OTHER WARRANTY OR GUARANTEE, EXPRESS OR IMPLIED STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE WARRANTY PERIOD. NO RESPONSIBILITY IS ASSUMED FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGE, INCLUDING, WITHOUT LIMITATION DAMAGES RESULTING FROM INACCURACY OR MATHEMATICAL INACCURACY OF THE PRODUCT OR LOSS OF STORED DATA, SOME STATES, PROVINCES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES, PROVINCES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION BY A PARTY OF LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY THAT PARTY'S NEGLIGENCE, SO THE ABOVE LIMITATIONS OF EXCLUSIONS SHALL NOT IN SUCH CASES APPLY. THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE, JURISDICTION TO JURISDICTION, OR COUNTRY TO COUNTRY. NOTHING IN THIS WARRANTY AFFECTS YOUR STATUTORY RIGHTS.

 

Send Warranty Claims to:

STANDPOINT CASE

Attn: Warranty Services

1432A Fisher Ave 

Ottawa, ON

K2C 1X2